For example, if a customer's company is a specialist who deals with staff development, determines the need for training, determine who is important to train at this stage and all related issues then the training company acts as a 'hands' – already have a project should be implemented in time. Another option: if the person in charge of training there, then the training company and serves as a consultant and Project developers, and was followed after implementation, respectively, increased time and resources to communicate with the company logo. What to ask more questions during the first meeting the client's representative, the more successful will be the result of cooperation. Because during the exchange of information eliminates the question of misunderstanding, excessive mutual expectations, concerns the mechanics of the process, questions the price and privacy. Initially discussed the request of the customer and organizational issues for the training (dates, number of participants, venue, cost).

Let's look at the most detailed step by step algorithm customer with a training company and arrange to take into account that at each stage depends on the goals set by the customer during the first meeting. Duration of the project may change slightly: 1.Poluchenie order with the wording problem. 2.Predtreningovye activities: gathering and preparing information for the analysis of the problem, clarifying business specifics, the essential details and preferences. 3.Analiz information received and the situation in the client organization. 4. training programs and joint action with the customer to solve the problem indicated by the customer, and problems identified during the analysis.

5. agreed programs. Provision of teaching materials. 6.Posttreningovoe maintaining and monitoring the changes in the customer organization as a result of the program. 7B if necessary and in consultation with the customer – the correction of the situation. PRE-TRAINING activities Pre-training activities are needed in order to adapt the training program under the target customer – it's time to tailor a program specific training participants – two as consequence increase their motivation to participate in the training – that's three. The format of pre-training is different, it can be a conversation with the customer about the upcoming training of staff, or interviews of employees, possible analysis of personnel records, or, if necessary, organized observation of the real work of the future participants of the training. Format predtreninga chosen according to best achieve the goals and expectations, designated by the customer. Analyze the information This is a process in which there are answers to questions: the purpose designated by the customer is true, or to achieve the desired result yet it is expedient to adjust, what and how to adapt to the training program, how to motivate participants, whether you need to take additional steps up to the training, if necessary, then what. training programs and training Together with the Customer actions to solve the problem for the analysis of the situation plan of action, preparation of training programs / training series, the distribution of responsibilities for implementation. Next – to agree timing of subsequent phases, a plan of action. The implementation of agreed programs. Provision of learning materials. If a mutual agreement reached in principle and cooperation is beneficial both sides, further interaction is constructed by a particular algorithm.